FAQs
Have a question ? We are here to help.
Is Verona Jewellery suitable for daily wear?
Yes, we offer both daily-wear and occasion-wear imitation jewellery. Daily-wear pieces can be worn regularly; however, imitation jewellery requires proper care. With correct handling and storage, the jewellery will last longer and retain its elegant finish.
How do I take care of my jewellery?
To maintain the quality of your jewellery:
• Avoid contact with water, perfume, sweat, and chemicals
• Remove jewellery before sleeping or bathing
• Store in a dry place, preferably in the original packaging
• Clean gently with a soft cloth
Jewellery care instructions are also provided with every order and printed on the back of the jewellery care card.
Do you ship across India and internationally?
Yes, we offer shipping across India and internationally
Pan India:
Orders above ₹999 qualify for free shipping
- Orders below ₹999 have shipping charges depending on location and pin code
- We ship using trusted courier partners such as Delhivery
- International shipping charges depend on order weight and destination
- Any customs duties or taxes must be borne by the customer
Delivery timelines may vary based on location and customs clearance.
Can I return or exchange my order?
- We accept returns or exchanges only in case of a manufacturing defect.
- Any issue must be reported within 24 hours of delivery
- Please contact us with clear images/videos of the defect
We require a 360 degree full video with proper changes or the defect being very visible in the video, we need an unpack and unboxing video by the product is being unboxed, so we can see the proof
We do not accept returns or exchanges for: - Change of mind
- Style preference
- Liking/disliking the product